THINKING AND TIPS ON CUSTOMER EXPERIENCE & CRM
THE ULTIMATE EMAIL DESIGN GUIDE
This week’s CRM tips looks at how to make your emails stand out with a complete top to bottom email content, UX and design guide.
EMAIL MARKETING BEST PRACTISE IN 2020
Do you want your marketing emails to be effective? Of course. But how do you stand out in a noisy inbox? This week’s CRM tips look at the latest in best practise to help you get ahead.
HOW TO DELIVER BAD NEWS EMAILS
Price rises, service changes, COVID-19. Regardless of the cause, there comes a time when organisations need to communicate bad news to their customers. So how do you deliver the news without losing customers?